Frequently asked questions
What you ask us most often before your appointment.
Where can I see the services and prices?
You will find every service, its duration and current prices on the service pages and in the online booking system. For some services the final price may vary with your needs or the length of your nails.
What time should I arrive?
Please arrive exactly on time. A delay of more than 10 minutes may mean part of the service is skipped, such as colour or nail art. Each appointment is timed so our team can finish without rushing and without delaying the next client.
How do I prepare, and what about repairs?
Follow the preparation notes on your service's page. For nail services we will ask you to wash your hands before we start. If a local repair is needed, contact us as soon as possible. We offer a free local repair within 3 days of your appointment.
How long does the result last?
It depends on the service, the natural cycle of the hair or nail, and care at home. Each service page has more specific information.
How do I book, change or cancel an appointment?
You can book online through the booking system. To change or cancel, follow the terms of our cancellation policy and let us know in good time.